Welcome to www.newretailsmall.com Shipping and Delivery Information page.
Here you will find all the details you need to know about how we get our beautiful jewelry right to your doorstep.
Domestic Shipping
Standard Shipping: Enjoy complimentary standard shipping on all domestic orders over $79. The estimated delivery time is 9-11 business days after dispatch.
Expedited Shipping: Need your items faster? Choose our expedited shipping option at checkout for an additional fee. Estimated delivery time is 7-9 business days after dispatch.
Order Processing
Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays).
Orders placed on weekends and holidays will be processed the next business day.
Please allow 1-3 business days for order processing before your package is shipped.
Tracking Your Order
Once your order has shipped, we will send you an email with your tracking information so you can follow your package's journey to you.
You can track your order directly on our carrier's website using the tracking number provided.
Packaging
Your jewelry will be packaged with care to ensure it arrives in pristine condition. Items are placed in branded boxes and secured for transit.
Address Accuracy
Please ensure that your delivery address is correct when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for the shipping cost to resend the package.
Delivery Issues
If you experience any issues with your delivery, such as a missing or damaged package, please contact us immediately at [email protected] . We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns regarding shipping and delivery, our customer service team is here to help. Reach out to us at [email protected] , and we'll ensure your shopping experience is as smooth as possible.
Thank you for choosing www.newretailsmall.com . We can't wait for you to receive and enjoy your new jewelry pieces!
